Building a Solid Communications Plan

Communications planning is the proposed and agreed upon paths of communication among stakeholders and other interested parties for a jurisdiction’s information exchange project. URL believes a solid communications plan can help reduce conflict and reinforce positive project focus.

URL’s communications planning services include:

  • Identifying project stakeholders, including group leaders and team members,
  • Clearly establishing and articulating roles and responsibilities for each key stakeholder,
  • Defining the paths of communication – who communicates with whom and when,
  • Defining the acceptable means of communication, including messaging, email, phone and virtual conferences, written documents, etc.,
  • Establishing consistent reporting mechanisms to communicate project statuses and updates.